Welcome to Everett Chevrolet GMC of Morganton

We purchased a 2023 GMC Terrain Denali with 40100 miles on 5-25-26, I was told it was an employee lease vehicle. We picked the car up on Weds 5-27-26. It was Mon 6-1-26 before I had a chance to check out all the settings and read the book to see out to operate everything. First I checked the Nav system. Kept telling me the SD card had been removed. Next was the HUD (heads up display). Never had one so knew nothing about it. Seen a reflection on the windshield but all it showed was reflection of the sky and trees etc. Worked through all the steps in the book and still nothing. Called the salesman on Tues 6-3-26 and told him. He said he was pretty sure it was working when he took it and filled it with gas and to bring it up and he would look at it. I did that and he finally found online that it had a screen in the dash that was suppose to raise and was not working. He took it to service and they had no clue. He told me he would check some tech notes and get back with me. I called him late Tues evening and he hadn't found out anything. I told him at that time I would like to know the dealership would commit to fixing it or take the car back and cancel the deal. He told me at that time he would get with the manager and let me know. As of today 6-9-26 I have not heard anything from anyone. Not even a courteous call to tell me that they wouldn't fix it. In my opinion this dealership is all about the money and cares nothing about their customers. Warning!! If you buy a car from Everett Chevrolet GMC Morganton make sure you know everything is working before purchase because once they get your money and you leave with it they are done!! We love the car but wish I had never bought from this dealer. It's hard for me to believe GMC would even let them be an authorized dealer.

I purchased a 2023 Silverado 2500HD from this dealership January of 2026. During the purchase process, I identified several visible dents and drilled bed-rail holes and requested a price adjustment, which was declined and I proceeded with the purchase. Within days of taking delivery, I discovered additional dents on the hood and roof that were not apparent during the initial inspection due to lighting and weather conditions at the time of purchase. I contacted the dealership shortly after discovering these issues to request assistance and clarification. While the salesperson I worked with was professional and courteous, my experience after the sale was not handled in a way I felt was satisfactory. I made multiple attempts to reach management regarding my concerns but did not receive meaningful follow-up or resolution. There were also issues related to paperwork and registration processing that created additional complications after the sale. I understand vehicles are sold as-is, however I personally feel the overall condition of the vehicle and post-sale communication did not meet reasonable expectations based on my experience. I would recommend buyers carefully inspect any vehicle in all lighting conditions and ensure all condition concerns are clearly documented before purchase.

Came in for my first oil change on my GMC Denali was expecting to pay. They informed me that it was covered by GMC. I was thrilled to hear this on top of the fact that the experience was professional, the facilities, clean and organized, and the staff was very friendly.

Everyone was very kind and super helpful.

They took care of our truck and what was needed. Concern they we were comfortable when we were waiting.

Very friendly.

Everything we needed to make our purchase easy was met with professional and friendly people. Everyone accomplished what we needed in a very timely manner. We are very satisfied customers!

I Just Wanted To Thank Zack For All His Help On Getting Me The Best Deal On My New Vehicle And All The Other Associates That Also Worked Hard on Helping Me With My Purchase I Highly Recommend Everett Chevrolet In Morganton They Are Very Good At What They Do Thanks Again

Received great service while we were in the process of shopping for a new car. Our salesman Neil was very helpful and knowledgeable and helped us find just the exact car we were looking for.